Privacy Policy

Last Updated: June 2021

Thank you for visiting the web site of Trinity Consultants, Inc. (“we” or “Trinity Consultants”). This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy carefully before using the site or submitting any personal information because it may affect your rights. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and will only apply to activities and information going forward. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

This website is designed for general audiences and we do not specifically target any individual under the age of 18. You may not access or use this website if you are 18 years of age or younger.

Collection and Use of Information

We may collect the personally identifiable information listed below when you voluntarily access our web site or otherwise voluntarily submit such information to us.

We may collect the following types of personally identifiable information from you:

  • Your name
  • Your postal address
  • Your email address
  • The company you work for and your position
  • Your phone number
  • Your fax number
  • Your IP address
  • Your consumer history (i.e., records of services and products purchased from us or through our site)
  • Your browsing and other activity on our website

The personally identifiable information you provide may be used by us for the following purposes:

  • To process or respond to your specific request, such as a request to subscribe to our publications, join our mailing list, or communicate with us using our online contact form
  • To contact you with information, publications, promotions, and opportunities that you request
  • To market our services and products requested by you
  • To provide customer service
  • To enforce this privacy policy

We may store the personally identifiable information described above for the purposes described above. We do not sell your data to any third-party. In the event that you make a purchase from our website, this purchase and the billing process is administered by a third-party. Please see the privacy policy of such third-party for their privacy policy and practices. We use third-party service provider, Act-On Software, Inc. (“Act-On”), to assist with analytics and marketing. Act-On may access user personal information to provide such services, and users should review the privacy policies governing Act-On’s privacy practices.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. Information is not provided pursuant to this paragraph for marketing purposes.

Cookie/Tracking Technology

A cookie is a piece of data about a website that is stored in your web browser. Cookies are used to store data about how you use our website and guide improvements to the layout and provision of information. This website uses a cookie control system allowing the user on their first visit to allow or disallow the use of cookies on their computer or device. Web users are advised that if they wish to deny the use and saving of cookies from this website on their computer or device, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

Commitment to Data Security

Your personally identifiable information is kept secure by us using reasonable security measures. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. While we utilize reasonable security measures, you should also protect your personally identifiable information and not share it with any party or provide any party with access to such information, including us, if you do not wish to do so.

Third-Party Services, Links, and Websites

The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. We do not control or manage the activities of any third-party, its website(s), or any of their data collection practices, and are therefore not responsible for any of their policies or practices. We do not necessarily endorse any third-party for which a link is provided on our web site. We also use third-party data storage providers to store our data, which data may include user personal information. These third-party data storage providers do not access data unless necessary for maintenance or other similar purposes.

Storing and Retaining Your Data

Personal data collected is kept secure and stored securely in our systems, which is password protected. We make every effort to ensure that the process of submitting data to us is as safe and secure as possible, but we advise website users to do so at their own discretion and that personal information is provided at their own risk. We privately and securely hold your personal data collected through this website until such a time that it has no meaningful operational or analytical use. If you’d like for us to remove all of your data, please contact us at [email protected]. Please note that we have the right to verify your identify, and we cannot remove certain data without such verification, if the data is necessary to enforce our legal rights or the legal rights of a third party, or if we are required to retain such data by law.

California Residents

Our practices and this policy are designed to comply with the California Consumer Privacy Act (“CCPA”). If you are a resident of California, you may have certain rights with respect to your personally identifiable information. In addition to the other rights set forth herein, if you are a California resident, then you also have the right to:

  • If you believe that your privacy rights under the CCPA have been violated, you may notify us in writing so that we may cure the violation, if a violation does indeed exist
  • While we do not sell your data to third-parties or intend to do so, you may opt out of this practice by using the link at the bottom of our website labeled “Do Not Sell My Personal Information”
  • Request information about how and why your personally identifiable information is collected, used, and stored
  • Request copies of your personally identifiable information that is collected, used, or stored
  • Request the categories or names of third-parties with whom your personally identifiable information is shared
  • Subject to certain exceptions, request the deletion of all personally identifiable information held by us

In the event that you would like to inquire about or enforce any of your rights under the CCPA, please contact us at [email protected] and we will promptly respond. You may also call us at 800.229.6655.
If you are a California resident then California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third-parties for the third-parties’ direct marketing purposes. To make such a request, please send an email to [email protected].
If you are a California resident under 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to [email protected]. Please be aware that such request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstance in which the law does not require or allow removal even if requested.
The Company has the right to verify the identity of any user making any request described above, and the Company shall have no obligation to address a request if the user making such request does not provide reasonable verification.

General Data Protection Regulation

Our practices and this policy are designed to comply with the General Data Protection Regulation (“GDPR”). If you are a resident of the European Union or the European Economic Area, we are required to inform you that you have certain rights regarding the personally identifiable information you provide to us. In addition to the other rights set forth herein, if you are a resident of the European Union or the European Economic Area, you also have the right to:

  • Request a copy of the personally identifiable information held by us
  • Request that we provide you access to and/or rectify personally identifiable information that is inaccurate or out-of-date
  • Request erasure of your personally identifiable information where it is no longer necessary for us to retain it
  • Withdraw consent to the processing of your personal information at any time
  • Request that the data controller provide you with your personally identifiable information and, where possible, to transmit that data directly to another data controller, where applicable. This right of portability only applies where the processing is based on consent or is necessary for the performance of a contract and if we process the personal information by automated means
  • Request a restriction on further processing, if applicable
  • Object to processing of your personal information if the processing is based on a legitimate interest, is for direct marketing, or is for scientific research and statistics
  • Lodge a complaint with a supervisory authority
  • Be notified of a security breach affecting your personal information within 72 hours

More information regarding the GDPR and your rights under the GDPR may be obtained from the European Commission.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

We reserve the right to make changes to this policy. Any changes to this policy will be posted and the date of the most recent change will be posted above.